FAQ (Frequently Asked Questions)
We have prepared this FAQ trying to answer all possible questions we think you may have. Just click on a question to see the relevant answer. If you cannot find what you are looking for, you can Contact Us any time. We are ready to answer!
How secure is this website?
All transactions are secured by 128-bit SSL Certificate. You can see the certificate details here: Someka SSL Certificate
I need to unlock the protected sheets. What is the password?
The templates are password protected for your own convenience. (deleting a formula by mistake, changing a static cell etc.) Normally you should not need to unprotect it. However, if you want to make a change, you can find the password in the email you received when you downloaded the template. If you can’t find it, just Contact Us and we will send immediately.
I want to make some modifications to the template. Will you do it for me?
Sure! If it is a very small change we can do it free and send you the new version. For further modifications, please refer to our Custom Services.
I bought your template and I liked it. Can I distribute it?
Thanks for your interest! Our templates are provided with a personal license for normal downloads from our website. Please refer to our Terms and Conditions page for distribution related questions.
What if you update and improve the template in the future. How will I get it?
We will send the new versions to your e-mail address which you used when you downloaded the template.
Do you offer refunds?
Since it is a digital product and can be copied easily, we do not normally offer refunds. But just contact us and tell us about your case. We will for sure find a solution 😉
What means Someka?
It is a big secret. Yeap!