Frequently Asked Questions
Welcome to our FAQ Center. Here you can browse different topics about our Excel templates and our website. Just click on a question to see the relevant answer.
If you cannot find what you are looking for, feel free to contact us any time.
AFTER DOWNLOAD
- I made the payment but didn’t receive an email for download! What now?
- Loved your template! Can I share it with my friend/colleague?
- I need some modifications to the template. Will you do it for me?
- I think I’ve messed up my template. Can you send me a new one?
- What if you update and improve the template in the future. How will I get it?
- I have some questions, how can I reach you? Do you provide any support?
USING TEMPLATES
- How can I unlock the sheets? What is the password?
- I downloaded the template but it is a ZIP file. How can I open it?
- What is a macro? How can I enable macros?
- Where are the sheet tabs?
- I can’t see column headings. How to display them?
- Can I remove your logo and insert mine?
- How can I change the printing area in your template?
Can’t find what you’re looking for? Contact us