Frequently Asked Questions
Welcome to our FAQ Center. Here you can type keywords in the search box or browse the topics below to find answers about our products and operations.
If you cannot find what you are looking for, feel free to contact us any time.
AFTER DOWNLOAD
- I made the payment but didn’t receive an email for download! What now?
- Loved your template! Can I share it with my friend/colleague?
- I need some modifications to the template. Will you do it for me?
- I think I’ve messed up my template. Can you send me a new one?
- What if you update and improve the template in the future. How will I get it?
- I have some questions, how can I reach you? Do you provide any support?
- I purchased a Google Sheets template, but it’s View Only?
USING TEMPLATES
- How can I unlock the sheets and workbook in Excel? What is the password?
- I downloaded the template but it is a ZIP file. How can I open it?
- What is a macro? How can I enable macros in Excel?
- Where are the sheet tabs in my Excel template? How can I add a new one?
- I can’t see the column headings in my Excel template. How to display them?
- Can I remove your logo and insert mine?
- How can I change the printing area in my template?
Can’t find what you’re looking for? Contact us