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CRM Google Sheets Template

4.67 (9 reviews)

Customer Relationship Management tool in Google Sheets. Organize contacts, leads, and deals in one place. With printable calendar and kanban board.


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TEMPLATE DESCRIPTION

A business’s best advertising tool is a satisfied customer, which is an important reason to have Google Sheets CRM Template. An online spreadsheet CRM template tracks and manages contacts and leads online.

Can Google Sheets be used as a CRM?

Yes, definitely. You do not need expensive software to manage your customer relationships. As a free and online spreadsheet tool, Google Sheets will help you to organize your leads, sales, process pipelines, salesmen performance etc.

And, what are the benefits of the Google Sheets CRM Template?

  • Better knowledge of customers
  • Having effective segmentation improves customer retention
  • Protecting data privacy
  • Better tracking with Calendar & Dashboard

customer relations template

Google Sheets CRM Template Features:

There are four sections in the Someka CRM Google Sheets Template, with data input and dashboards/statistics to help you analyze the data. Let’s take a look at them one by one.

Dashboard and Settings:

Firstly, you will find Navigation Buttons on the Dashboard. Clicking on them will take you to the specific sheet. 

process flow of crm template

Secondly, to use the CRM Google Sheets Template, you will need to define your Settings first. You should define the process stages, the names of the salesmen, the importance of the task, and a specific color for each priority and the stage of the lead.

Note: Please do not skip any column for a better analysis.

Address Book of CRM Template:

Thirdly, you can keep all of your customer and potential customer data in one place with this section. Additionally, this sheet will be useful later on when you are creating new tasks.

customer database spreadsheet

Note: If you have more than one contact person, you can unhide the additional customer information by clicking the “+” sign above.

Tasks List of CRM Google Spreadsheet:

To clarify, in this section you must describe your goals. Start by creating the main objectives. So, select your customer from the drop-down menu. Then, write a short description, and if necessary, a long description. Also, make sure you add Importance and Active status from the drop-down menus as well.

dynamic importance status filter in spreadsheet

Information: This is a list of your goals. Don’t add anything unnecessary here.

Tasks and Process Records:

Generally, this section allows you to keep track of your created tasks and to update them. Additionally, when a task is completed or you want to plan your next step, this is the section of the CRM Google Sheets Template where you will be able to record your plans and results.

Simply, enter the related Task ID, and a short description of the customer will appear automatically. Then, choose a date and stage, and identify who will be responsible.

Process Pipeline Sheet:

Moreover, this section displays all waiting tasks in CRM Google Sheets Template as Kanban Cards. Furthermore, you can sort them by attributes such as importance, lead source, customer, and responsible salesperson.

Calendar of Google Sheets CRM Template

All your meetings and plans can be tracked here. Select Month and Year, then Salesmen, then View and Time Range of Tasks. Additionally, the View Detailed section only shows you a maximum of three tasks per day. When you switch to “Simple”, you’ll see a list of up to nine tasks, but only their IDs and titles.

customer management calendar view

Salesmen Performance in the CRM Google Sheets Template:

Using this tool, you can compare the Consolidated Data per each of your sales agents and determine how many tasks are open or closed. So, you just need to Choose the name of the agent and the date range, and you will see the results automatically.

Conversion Rate:

Finally, flow analysis can be processed in this section. Moreover, the charts can be filtered by date, closed tasks, or open tasks. Also, you will be able to determine where you lose the most leads/tasks and what the most significant source of clients is.

performance analytics of sales person

Meanwhile, all you need is an internet connection and a Google account to get started. And everything will be in sync!

Google Sheets CRM Template Features Summary:

  • All-in-one CRM tool in Google Sheets
  • Automatic calendar
  • Salesmen’s performance in charts
  • Ready to Print template
  • Informational notes included
  • No installation is needed, ready to use
  • Works on any operating system
  • Suitable for any device including mobile, tablet, desktop

CRM is a ready-to-use Google Sheets Template and provided as-is. If you need customization on your reports or need more complex templates, please refer to our Custom Services.

PRODUCT VIDEO

Watch the video below to see the template in action! Presentation also includes usage notes, explanations and tips & tricks about the template.

FREQUENTLY ASKED QUESTIONS

USER REVIEWS & COMMENTS

9 reviews for CRM Google Sheets Template

  1. K. Lee

    Can Someka customize templates to meet specific requirements, and if so, what’s the process?

    • Someka

      Someka offers Custom Services. After selecting a plan, submit your request to contact@someka.net. Our developers will discuss the project details with you. Custom jobs are handled by our senior developers.

  2. Eliss Isac

    I cant edit a thing on template, what should I do?

    • Someka

      Hello, Don’t worry at all.
      Just follow this step, click on File and Make a copy of template and add it on your Google Drive, then you can do any customization and change with template.
      How to copy a google sheets template on CRM

  3. David Bo

    I like your eye for details in templates, thanks Someka, this was my second purchase on your website and again you amazed me with the quality of job.

    • Someka

      We are glad that you are one of our regular customers.

  4. Harveen K

    It was helpful for my team, thank you.

  5. Zach Chrzan

    Can I use this template on my tablet too? because I don’t have a laptop.

    • Someka

      Hello,
      Yes you can also use this template on Tablet, because this is a Google Sheets Template and just with having a Gmail account you can use it.

  6. Negar Maghrebi

    Hi Someka, well done with this great template.
    I have a question for u, how I can add another lead stage to my template?
    Thank you.

    • Someka

      Hello, thanks for your nice words.
      Please follow this image to do so. You have to add it from the Settings Sheet on the template.
      How to add a new Lead Stage on CRM Google Sheets Template

  7. Aprijata

    Hello team, I made a silly mistake, I wanted to download the Excel version but by mistake I purchased the Google Sheet version 🙁 can you help me out here? I don’t want to spend an extra money.

    • Someka

      Hello Aprijata, thanks for commenting here.
      Yes don’t worry about it, we can exchange the Google Sheets version for Excel for you.
      Please send us an email and we can help you.
      contact@someka.net

  8. Berkat

    Hi, thank you it is a useful tool, But could you please help me with printing it?

    • Someka

      Hello, to print, click on the file and select the Print option.
      How to print  a CRM Google Sheets Template

  9. Jessica Migel

    Adding the extra yellow notes was a good idea, thanks

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